I paid for a new phone, ten days later the phone never was shipped, they gave me the run around for days so they didn’t have to give me a refund then actually wanted me to pay more money to get another phone shipped, after 21/2 weeks later I finally got my refund, 7 hours on the phone with them one of the most annoying experiences of my life! Do not shop T-Mobile they scam you take your money hold it hostage and you gotta fight tooth and nail to get it back,SCAM!
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