Another poorly run outsourced customer support center that doesn’t understand what their job titles are, let alone care because why would they? They’re hundreds of thousands miles away! Reading a screen With multiple choice answer selections of a, b, c. Half the time they don’t even understand what you’re saying so their multiple choice response answers will leave you perplexed confused, frazzled annoyed and then after 2 1/2 to 4 hours later I’ve been tossed around and hauled from person to person to person you’ll get hung up on and then have to go all the way back to the beginning the very next day? No Way Big Fat Fail!! Although I’m not surprised being that sprint Is the Merging company! Their customer support was horrible back before flip phones were even a thought!
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