I have been a Sprint Customer for over 25 yrs. and recently had to switch due to the merge .I order a Phone Paid In full 10/17/21 and did not receive the Phone until 12/07/21. After speaking with over 20 incompetent Reps. on the Phone and through the Chat Line I decided to go to the T-Mobile store 12 Oaks Mall, Novi, Mi. I was immediately greeted by the most professional and knowledgeable young Lady Jordan Korsinski not only did she address the issue she had my phone up and running within 30mins and she was training a new hire. The Stars are for only for Jordan I can't Thank her enough.R.Henderson
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