If I could give less than one star I would! I’ve never had as many issues as I have with T-Mobile. Overwhelming amount of headaches from start to finish, customer service reps never have the same info as the one I spoke to before. Told one thing, then see chargea wrong on bill. Every single month from August to Jan I had issues with my plan. I had to repeat my complaint and account info to 3 different reps in one day today… one hung up on me, the other pawned me off to another rep! Finally said cancel my services I’ll go back to ATT&T even if it means terrible reception atleast I knew what I was paying each month and they knew what they were talking about when I did need to speak to someone (which was rare). Horrible… and it was EVERY SINGLE MONTH. They need to keep better notes and actually read them, know what they are talking about and be held accountable if they treats customers like I’ve been treated. Never again!!!!!
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