No Customer Service. Can't talk with a live person as a recording says "no one available today, please send email".Ordered a Patriot 35S Compact on December 6th and received it on December 28th 2024. No sign of damage with the shipping container. Opened the box and removed the product finding the shelf very loose. Opened the unit with the keycard after many tries and found one of the latches holding the door together by a few threads of one screw. The second screw head was broken off. Also missing was the Compact Damper which they sent 10 days later. i have been sending email requests for a return authorization even after responding to their 1 request for pictures, my address and order#. All I want is a return authorization and refund to my purchase account. BTW I had purchased a second one before I received the first one and it was delivered complete and working properly! UNACCEPTABLE Customer Service and would NOT recommend this company. Looking for closure of this issue. Will revamp this review if i get satisfactory results.In response to your reply, you have not made any attempt to reach out to me yet. I re-sent the entire email thread again to you. Please don't say you are wanting to reach out to me and then make no attempt to contact me! Please follow through on your words and reach out. Thank you in advance.
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