Very disappointed with Tactics. 2 of the last 3 boards I ordered online came in the mail blemished. One had the griptape packaged with the grip side towards the board and had scraped the paint off and dug into the wood, the other had torn packaging and scratches that were obviously there before it had even been put in the box to be shipped. Even the third board I ordered had a problem with the graphic where it was peeling off, but that could just be a manufacturing defect. Not a good look, though.Both decks that had been blemished were decks that were nearly out of stock when I purchased them, so I wasn't able to rebuy them after a refund. I refunded the first anyway and bought something different. However, with the second experience I was offered a refund and a 10% discount but I felt that wasn't enough for this repeatedly happening and me having to choose another deck again.I can't rightfully order from Tactics now because there's no guarantee that my items will be received in proper shape nor will these issues be resolved properly. I had a friend order from a different company and they had mislabeled the wheelbase on a deck. When he notified them they apologized, let him keep the deck, and sent him a new one with the proper wheelbase free of charge.These decks being blemished is a way bigger issue than that and with it being more than one occurrence I am uncertain of Tactics quality control. It's a bummer because Tactics has always been quite helpful with the problems I have. Customer service went silent after I told them that I wouldn't be refunding the deck and explained my reasoning.
Claim your business profile now and gain access to all features and respond to customer reviews.
