tados-uk.com

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1 Based on 30 reviews

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Andrew
These are not GPS tags - and full refund is not available

A similar experience to others that have left reviews - be warned. Firstly, despite the impression created, this product is shipped from Hong Kong rather than the UK. I received 2 FindTag tags rather than the 2 Tados tags advertised on the website. The packaging, instructions and the app all say FindTag. Worst of all, they are Bluetooth tags and not GPS as advertised, making them an inferior product. Having been in protracted email dialogue with the company they will not acknowledge that they have sent an incorrect, inferior product despite me sending photographs as evidence. They insist it is the correct product despite all evidence to the contrary - their only argument is that because the tags look the same as the Tados tags on their website, they are Tados GPS tags. Clearly they are avoiding admitting it is the wrong product because that would make them liable for return delivery costs and a full refund. They are not offering a full refund unless I return the tags to Hong Kong, but of course they will make an unreasonably large deduction as an admin fee, and they say that I would have to pay the substantial shipping costs even though they have sent the wrong product. All of this is clearly designed to make it unattractive to return the product because the net cost to the customer means that you would only receive a small proportion of your money back - assuming that they ever make a refund at all. They show no genuine interest in resolving this despite a long email exchange. At best, a disreputable company that takes advantage to the fact they are in Hong Kong rather than the UK. At worst, this is a complete scam - a company that deliberately provides inferior yet similar-looking products whilst charging for a GPS product.

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Date of experience: Mar 30, 2026

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