While I appreciated their mission, the products were expensive. I ordered a Martingale collar and matching tag for my dog, but the collar was oddly designed and too heavy. I reached out to initiate a return, but the response was slow and not helpful. After expressing my desire for a return, I was offered a small credit instead of a proper refund. They discouraged my return with concerns about shipping duties, which felt misleading since the item wasn't shipped from Canada. I felt let down by this organization and will not be doing business with them again.
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Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.
