While their products may be cute, customer service is lacking. I placed two orders, one qualifying for free shipping, but they shipped both together, negating that benefit. When I sought a refund for the shipping fee, I received excuses instead of a resolution. They even guilt-tripped me about past discounts, which felt manipulative. I support local rescues but found their tactics inappropriate. I will not order again and will share my experience with others.
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Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.
