The only thing worse than their customer service is the delivery service. I ordered a leash and harness to be delivered to my business, but the delivery company couldn't manage that. I spent hours trying to resolve the issue, but customer service claimed it was now my responsibility. I paid a premium for my order, and it feels like neither the organization nor the delivery service cares about ensuring I receive my items. This will be my last order.
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Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.