I registered my two dogs for a free trial, ensuring to mention my dog's skin issue so the food could be customized. Initially, both dogs seemed to enjoy the food, but we soon noticed alarming changes in our female dog. By the second week, she experienced significant weight loss, making her ribs visible, despite eating all her meals as per the recommended measurements. Additionally, her skin condition worsened drastically, leading to severe scratching. We followed our vet's advice and stopped the food, returning to our previous brand. If you want to avoid hefty vet bills, I strongly advise staying away from this service. We plan to report this experience to trading standards, media outlets, and social platforms.
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