Was on vacation and needed oil change, took my car in for oil change at take 5 in summerfield Florida. Employees very friendly.Drove my car a total of approximately 1000 miles after oil change back to Ohio. 2days after I returned home saw some oil on garage floor under my car. Took car to shop where I was told that oil filter had come loose and about a quart of oil leaked out. I called take 5 to tell them what happened. Lady that answered the phone apologized and said they would probably refund my money for the oil change and she would have someone call me. DM called me, showed no real concern for what happened. Told him it cost me $ 10.63 to get filter tightened up and added oil. He says ok and hangs up phone. No offer to reimburse me or anything. Called take 5 HQ told them about conversation with DM and they said they would have someone contact me. Week has gone by and no one has contacted me. Asking for reimbursement of $10.63 I thought was only fair being that if oil filter came off at anytime during my trip I would have been stranded somewhere between Florida and Ohio.
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Take 5 is your go-to for fast and simple oil changes - we get you back on the road fast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!See more
