Take 5 denied my damage claim. About 2 weeks ago at the Port Richey Florida location the hood on my truck was damaged by the car wash. Here is their ridiculous response and the response YOU will get when your car is damaged.This letter is to confirm that your recently reported damage claim at Take 5 Car Wash location #- has reached the Take 5 Corporate Claims department. Please know that we have completed a thorough investigation of the situation and reviewed all the evidence and/or documents related to your claim. At this time, we have determined this factual evidence does not support a claim of damage caused by the service at Take 5 Car Wash.The facts of this claim’s denial are as follows: After a thorough review, there was no evidence of any equipment malfunction or employee error at the time of your visit as our brushes and equipment were in a proper position and were all operating at proper speed and pressure. The damage being claimed is also not consistent with our wash equipment, and our brushes were checked for debris. We take all customers’ concerns seriously and conduct thorough investigations based on facts and evidence. The facts presented do not support the conclusion that Take 5 is at fault for the issues you are experiencing.
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Take 5 is your go-to for fast and simple oil changes - we get you back on the road fast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!See more
