I have been trying to get resolution to a problem since 10/2/2025 and still have not gotten any. I am supposed to start benefits on 11/1/2025 and haven't even been able to sign up yet because my dashboard is not correct. Everyone that I talk to says that my "ticket" is considered urgent but after I'm told that, I hear nothing from anybody. I spend more time on this than I do on my actual job which is not right! Additionally, I keep getting emails that I have not set up my account yet.....I have - a long time ago!!! It isn't showing the options for insurance plans for me to choose from and I can't do anything until my account is either wiped out or fixed. I'm more than frustrated!!! The only thing that has been good is that someone in this process gave me a website that I can look at to "window shop" while I'm waiting for my dashboard to be fixed.
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Take Command is a SaaS platform that helps companies reimburse employees for health insurance. Offering seamless administration for Individual Coverage HRAs (ICHRAs) and Qualified Small Employer HRAs (QSEHRAs), Take Command was the first end to end ICHRA solution on the market, the first to bring a viable partnership model to brokerage firms, the only HRA administrator invited to the White House when ICHRA was announced, the only company to offer in-house, personalized enrollment support for employees, and a founder of the HRA Council.
With clients in all 50 states and clients ranging from 3 to 3,000 employees, Take Command has helped more than 5,000 companies take command of their health benefits. Take Command is proud to be named a best place to work by Modern Healthcare, Builtin, and Dallas Business Journal, and has won countless awards in the startup and innovation sectors.
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