I'm talabat customer for more than 6 years but what happened today will me cancel my account with them.I ordered from McDonald's through Talabat today, and it was a very disappointing experience. When the order arrived, the apple juice had spilled all over the bag, soaking the fries and completely ruining the food. I took photos and submitted a complaint right away.When I explained what happened, I was asked if I had the paper receipt. I had already thrown away the entire bag, not knowing I would need to keep it — especially since I have the electronic receipt.Later, I was told that nothing could be done. So not only did I receive a ruined meal, but I also lost the money I paid.Very poor customer service. I won’t be using Talabat again.
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