I have orderd item without flavour.. a wrong item was received with flavour ,which I do not use. On 1 st contact they promised to send refund..nothing was sent.. on contacting them again no response for 3 days then they say there financial department refused to refund, and it is the same item. Although very clear, what I have ordered and what I have received.. and now they are blaming me why you did not write a comment on order send without sent... If I have found the order, which i want, why do i have to write a comment.. there was an item with flavour and item without flavour and i have choosen the one without flavour.. they took my money and sent the wrong item, and they refused to change or to refund..and they telling me use what you have received .. zzI can not tolerate the smell which they have sent and I will not use it.. there mansger was rude talking to me as they say you have no other option and we will not refund you.. ithecompanies apologies if they send a wrong item and they refund money. Talabat greocary fooling us as customer and take our money to send diferrent item what they have in there store ( this what customer service said, it is only available on our store)
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