i’ve been using talabat quite often, especially for lunch during workdays and sometimes for dinner when i don’t feel like cooking. the app itself is easy to use - search works well, filters are clear, and payment through card or wallet never fails. but lately i’ve had more small issues that make the experience less reliable. a couple of times the restaurant confirmed my order and then canceled 20 minutes later, which is frustrating when you’re already hungry. another time the driver called saying he couldn’t find my address, even though i’ve ordered from the same place many times before. deliveries can also be unpredictable - sometimes super fast, sometimes 30–40 minutes later than the estimated time. customer support does reply, but often with standard phrases like "we’re checking with the restaurant," so it doesn’t feel very personal or quick. overall, the app is convenient when everything goes smoothly, but there’s always that feeling that something might go wrong, so i try to keep a snack at home just in case.
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