The worst experience I had in Dubai, they charged my card for an order and immediately cancelled due to technical issue. Called customer service, they informed me the money will be refunded immediately and asked me to order again and give them 5 star review. I did, nothing happened. I called again, same feedback money will be refunded within 5 days, waited and nothng happened. Five agents sending me same and telling me you will get refund within 30 minutes and asking me to give 5 star review for the contact!! After two weeks of chasing and lies, I escalated to consumer protection, someone called me from talabat and informed me that payment was never processed and he just processed refund. Lesson learned, don't trust them as they sub-contract cheap customer service who wouldn't mind lieing yo get review. I immediately uninstalled it and removed my cards and will never ever deal with this company again.
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