talabat.com

1.2
1.2 Based on 739 reviews

...

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Consumer
Since subscribing to Talabat PRO

Since subscribing to Talabat PRO, my experience with your platform has gotten significantly worse — which is the exact opposite of what I expected from a paid subscription.Orders are now consistently delayed, and delivery riders are being assigned from the farthest branches possible, even when closer options are available. This never happened before I subscribed to PRO. It feels like I'm being penalized for subscribing — how does that make sense?This defeats the entire purpose of paying for a premium service. I subscribed to Talabat PRO expecting priority service and convenience, not unnecessary delays and inefficient logistics.This needs to be addressed immediately. Either fix the delivery routing issue for PRO subscribers, or refund the subscription — because this is not the service I was promised or paid for.Looking forward to your prompt and serious response.

1
Date of experience: Aug 07, 2025

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