The fact that I am a first time user with Talabat and I experienced this, says a lot of them. I can say that they are the worst delivering service in UAE, we ordered a knafeh around 120aed, we got a wrong order from another restaurant, we filed a complain so they refund us and take the wrong order, they called us and asked for pictures, we provided them with pictures of the order and the bill, the next day they asked again for another picture, then in the evening for another picture, and they said they need a final picture from the items inside the wrong order.4 pictures in total in 4 different complain applications!After that the refund window closed and no body have refunded or reached out to us again, we lost our money and didn't get our order, what a SHAME really.Didn't expect them to be that bad.I deleted the app and will never download it again because I have not even 0.01% trust in them. My money is gone.Guys stick to Deliveroo they are the best really and you can trust them.
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