Extremely disappointed Talabat Delivery Hero. I waited for almost 2 hours for my order, which was marked as delivered in the app, but I never received the items. After contacting customer support, they issued me a 25 AED voucher and refunded my money to the app, instructing me to place another order.However, when I tried to reorder, they cancelled it again and directly blocked my account, preventing me from accessing my funds. Despite my efforts to resolve the issue with Talabat, every agent I spoke, they blamed me for not adhering to their terms, which I believe I did not violate any of their terms. They refused to return my money or unblock my account, leaving me feeling cheated.I’m very disappointed with Talabat's service and treatment. It seems they are taking advantage of customers by blocking accounts and withholding funds without proper resolution.
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