It’s really disappointing how they are treating there client . I have place d an order yesterday night after one hour talabat team call me to inform me that my order has been cancel refund will be done for my payment . The customer service agent Mohammed Talha was really really rude I don’t understand iam the customer I have right to complain but still he saying only one sentence to me sorry i have to cancel the payment and so refund there is no professionalism in this as a big delivery company they should hire people who are more professional and also treat there customers with special care specially customers who are using there service from long time . I didnt eat because of them I asked them to do refund in my bank account they put money in talabat account which I didnt request it . No communication between restaurants and talabat team if the restaurant is close why they let people still order from it that’s my question
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