Ordered a chicken sandwich from popeyes through Talabat. There wasn’t any extra topping option but I got my sandwich mixed up with Beef which is unacceptable. Upon reporting to Talabat with all the proofs, they refused to help with either refund or a new order. No one would want their food to be provided with some unnecessary filling. Restaurants should be wary of the fact that people come from different backgrounds and mistakes like these affect their sentiments.The restaurant eventually didn’t help me with new order or refund and neither did Talabat (which was my last resort).So all in all i lost faith in these brands that show they are customer centric but when time comes they shrug off the responsibility.
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