I ordered frozen 10 pcs chicken from talabat app (City Plaza Supermarket, Sharjah) I have paid online and my card was debited for the full amount. Then, I received a call from this supermarket that they increased the priced. I told them to cancel the order and send only 4 pcs chicken for new price however, they charged me for additional AED25 as expected they will cancel the online order and will refund my money. since I am unable to cancel from the app. Unfortunately, they marked my order as delivered and they never refund my money back. Talabat promised was never fulfilled and they have not investigated properly. They meant to remove their telephone number because they are unable to manage their customers complaints. Very disappointed ☹️
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