To whom it may concern,I am appalled by the abysmal service I received from Talabat UAE today. I placed an order for 3 bags of "Shomar Whole 500 g," clearly expecting whole seeds, but instead, I received ground Shomar in all bags. This blatant disregard for accuracy and customer satisfaction is utterly unacceptable.Upon contacting Talabat's customer service to request a refund for this gross error, I was met with nothing but resistance and excuses. I was told that because there was a gap between the delivery time and my complaint, I am not eligible for a refund. This is preposterous! It is not my fault that your service failed to deliver what was promised.I demand immediate action to rectify this situation. I expect a full refund for the incorrectly fulfilled order, as well as an apology for the inconvenience and frustration caused. Other users deserve to know about the deplorable service offered by Talabat UAE.
Claim your business profile now and gain access to all features and respond to customer reviews.
