talabat.com

1.2
1.2 Based on 739 reviews

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Maurice Carter
Unreliable & Insulting - Talabat's Unethical Practice

I recently had the displeasure of using Talabat's food delivery service, & I must say that my experience was nothing short of abysmal. Not only did they demand additional charges after I had already paid for my order in full using my credit card, but their delivery person had the audacity to insult me by implying that I didn't have enough money left on my card. This level of unprofessionalism & unethical behavior is absolutely unacceptable, & I feel compelled to warn others about the pitfalls of using Talabat.First & foremost, the fact that Talabat would ask for additional charges after an order has been paid for in full is a clear indication of their incompetence & lack of transparency. This is not only inconvenient for the customer, but it reeks of a company that is more concerned with squeezing every last dime out of its patrons than providing a reliable & honest service.Furthermore, the behavior of their delivery person was nothing short of disgraceful. Instead of handling the situation with tact & respect, they resorted to insulting & demeaning me by suggesting that I couldn't afford the order. Such behavior is not only unprofessional but also deeply offensive. As a customer, I expect to be treated with dignity & respect, especially when I am paying for a service.In addition to these egregious issues, the overall customer service provided by Talabat was subpar at best. When I attempted to address these problems with their support team, I was met with dismissive responses & a lack of accountability. It is clear that Talabat has little regard for the well-being & satisfaction of its customers, & I am appalled by their lack of integrity.A clear indicator of a company that lacks integrity & respect for its customers.

1
Date of experience: Dec 07, 2023

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