I ordered food where some items were missing. Talabat's customer service explicitly stated that the refund would be credited to the Talabat Pay wallet. However, they issued a simple voucher after 3 weeks of the complaint date for a limited time only, which is not acceptable. After that, I subsequently contacted customer service to request a refund to the original payment source, or at the very least to the Talabat Pay wallet, but they simply declined. Please don't order anything from Talabat, they're ripping off, stay away!
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