I wanted to share an update with you regarding my recent experience with Talabat and my order number 1076878817. Unfortunately, my experience was quite disappointing. Firstly, while shopping for groceries, I found that many stores did not check if they had the items in stock, which was frustrating.Moreover, when I ordered from McDonald's, I requested in the notes section and directly messaged the driver to not ring the bell upon delivery. However, the driver ignored my requests and rang the bell twice, causing me to feel quite upset. I also found the customer service resolution to be unprofessional as they only compensated for their colleagues' mistakes and failed to address the underlying issues.Furthermore, I noticed that the driver did not speak English fluently, which may have added to the communication breakdown. Overall, it was an unpleasant experience, and I hope that Talabat can improve their service quality in the future.
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