The guys that run this company are scumbags, they have zero respect for the vendors. They put all the fault constantly on the vendors and they design everything so that the vendor gets blamed and takes the charge even when they screw up the delivery. I have seen this happen over and over again. They stack order to multiple locations without telling the customer and then when it arrives late they blame the vendor. They also make it impossible for the vendor to see the timeline of when they marked an order being ready for pickup instead they will only show when the order was accepted and when the order went out for delivery. They do this so that the vendor is not able to prove they had the order ready from their side and it was in fact the driver who was late to pickup the order. I have had scenarios where the order has been in delivery for 50 mins or more and they put the blame on the vendor still. They are total scumbags and by the way that 20%+ commission they charge to all the vendors is just reflected on a high price to all the customers, they also pressure us into giving contact discounts in order to get visibility all this is actually just causing us to charge a higher price to the customer. It is not actually translating into saving for the customer, you should all boycott talabat.
Claim your business profile now and gain access to all features and respond to customer reviews.
