I have dealt with a rider who took off with my change, and had a non working number registered, I waited all night for the matter to be resolved, Talabat was not able to trace no call the rider untill late after noon next day, he did not bring change, he gave back the full 500aed, i reached to the point of emailing consumer services and the police for the unlawful act, i waited all day for talabat managers to call me but no one did, when the rider returned the money, he asked for more payment than the actual bill. Completely unprofessional for a company such at talabat. To be honest feels like a scam company now.Tip for consumers:Case: The rider never gave back a cash change of AED390This occurred at 11pm last night, no manager from Talabat has even bothered to call, and ensure the safety of refund. This should be a criminal offense, an unlawful act to run off with a customer's money.
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