@Tomaso RodriguezTalabat App recently gave me a bad experience. I used a talabt discount voucher to order KFC. The order was received by KFC at full price without the discount applied. When I called KFC, they denied the Talabt voucher, which put me in a bad position. What if I don't have cash to pay their delivery man? Talabt apologized for the error and was trying to credit back the discount voucher I never used. Instead of addressing my real issue of facing a bad situation, they were focusing on refunding my discount voucher. Upon calling again, Talabat representative used an aggressive tone, which I did not like, and denied his colleague Ms. Doaa's offer. My complaint was forced to be written here as well as online so a responsible person could respond. While I have the right to request a refund, I would like to be compensated for the way the Talabat team handled my issue and initially put me in such a position. It's not nice to harass the customers if there is a communication gap between Talabat and the restaurant.Now they blocked my account @Tomaso RodriguezOrder# 673485476
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