Talabat used to be an efficient application. Not anymore! It has been several months now they are having lack of staff (drivers) and once you place an order it takes them ONE HOUR to give the order to the restaurant because talabat is not having drivers to provide! And of course they will not tell you that! They will keep on apologising without highlighting that is THEIR FAULT and not the restaurant’s fault! You are taking commission from the restaurants that re using your app and you do not have drivers to provide to them? You are causing more harm than good to the restaurants! My order took 1 hour to be accepted due to this and i had to cancel as its too late and i ended up starving. You better fix this as it is really becoming an issue. And it is not restaurants fault but yours! You want to run an app, run it PROPERLY! Or don't. If you don't have drivers do not accept the order at first place! Not having the order pending 1 hour to be accepted! Unacceptable! To happen once in a while, understandable but every single time?! I am deleting this application and i am downloading so many other alternatives which they do have drivers to cover the whole Qatar! When you will decide to hire enough drivers to cover the demand and manage to run your app efficiently i might start using talabat again. Till that time though, it will be no more talabat on my phone.
Claim your business profile now and gain access to all features and respond to customer reviews.
