talbots.com

1.8
1.8 Based on 80 reviews

...

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Janey C.
Something feels off!

I live in South Carolina and was heading north for a wedding. I decided I needed a winter coat for Ohio and purchased a quilted jacket at 50% off. The next day, I received a backorder notice, followed by another message saying it was "Sold Out In a Flash!" I checked again and saw that all sizes were still available. It seems like they didn’t want to sell the coat at that discount. I was too frustrated to reorder. Later, I received a similar message about a dress I purchased on sale. Again, all sizes were available. It’s clear they don’t intend to honor certain discounts. If this continues, I might consider legal action. I repurchased the dress at 40% off, but if I get another "Gone in a Flash!" message, I will pursue further action. If they don’t want to offer discounts on specific items, they should indicate that clearly. This feels unethical, and as a long-term customer, I’m very disappointed.

1
Date of experience: Nov 24, 2025

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