Ordered a sweater from Talbot's Rideau Centre. The cost of shipping was added to the sweater price and came off my Mastercard. This was never explained to me otherwise I wouldn't have ordered something I wasn't sure was the right size.When I returned it, at my own expense, (return shipping is not covered), it cost me $15. Could not figure out why there was a $15 difference between the cost of the sweater and the refund. I had to pay for the shipping both ways - what I waste of $30 to get nothing in return. Don't use their shipping service if item isn't exactly what you want. Surely, the company could come up with something better than this for their regular customers who don't live in the same city as their stores.
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