Bought the eye device from Sanareva. It took longer than paid for, to arrive. They claimed it got lost in the post. I located it. The tool is still under warranty & upon communicating with both Sanareva & Talika, I have been falsely accused by Sanareva, of not responding to them & falsely promised a returns label, from Talika. Sanareva’s reply, was merely a response to a damaged packaging complaint & required photo evidence. I did not reach out to them about such a simple thing. The actual product I bought was ‘The time Control Plus’ eye tool. It shortly produced a fault & had burned the corner of my eye. I haven’t used it since. It was 113 €. The UKICC have represented me since August 4th. I was attempting communication with both companies since March, a few months after purchase. Like myself, my representative has been ignored by these companies. Only two days ago, were they asked, to ask myself if I wanted a returns label - pathetic. The same false promise as myself, months ago. Do not invest your interests, especially cash, into either of these companies product. Read the reviews & be warned to spend with more ethical, honest & reliable companies with quality product, decent customer service & care.
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