A rating below zero is deserved for this company. They provide zero service during the contract and then insult you with bogus charges for direct debit cancellation after you've already paid a month in advance. They fail to inform you of the terms and conditions upon leaving, hiding behind these to justify their unreasonable charges. The customer service is nonexistent, and when you finally reach someone with limited English skills, they only provide condescending responses. Stay away from this dreadful company; their overall low rating is well-deserved. Avoid, avoid, avoid!
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