talk-talk.co.uk

1.1
1.1 Based on 60 reviews

...

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Mercedes Kelly
I wouldn't even give a single star!

I wouldn't even give a single star. This company is terrible, and their service is atrocious. My complaint remains unresolved, and I haven't received the promised compensation. I attempted to contact my complaints handler to find out how much compensation I'm owed, but they forced me to wait 30 days to calculate the amount due to product faults and poor service. After multiple calls, I was disconnected after a lengthy wait, and they closed my complaint without resolution because they couldn't reach me. I still have not received my compensation. No one has contacted me to resolve this or apologize. Do not choose this company. Customer service is nonexistent. Call handlers make you wait excessively, and they fail to follow up. They don't care about their commitments or your issues.

1
Date of experience: Dec 06, 2025

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