Predatory and not transparent. Like many people I scheduled my appointment through the websites assessment where they pair you with a provider. WHERE THEIR CANCELLATION POLICY IS NOWHERE TO BE FOUND. I cancelled two days before and received a bill for 100$. I called to dispute it and their "Care Coordinators" AKA a third party call company said they sent in a request for cancellation of the bill. Did not hear anything back for a week and still waiting. Even if you wanted to dispute your bill and point out the logistical flaws, they don't show a timeline of your appointment schedules. HOW CONVENIENT.
Update- They emailed my other email that is not listed in my patient profile asking for me to fill out a survey about how they handeled my case.
I HAD TO CALL to find out my case/billing dispute to have this fee cancelled was DECLINED.
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