Great value when it works, but frustrating when it doesn't. Messages sometimes go through, but often they don’t, or they get delayed. The only option for contact is by phone if the online support is unavailable (which happens often), making it difficult for those needing written communication or for those who are hearing impaired. "If you have any accessibility needs, there are several ways to reach us."
In other words, 404 page not found! STEER CLEAR
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