Unhelpful customer support.
bought monthly contract in december for 10£, and I had to go abroad, but couldnt cancel the plan through the app as I wasnt using the sim, couldnt call them because I was unable to make international calls. Hence I removed my esim. Turned out they were charging me till now. Got an email that if I dont pay all the amount, they will ask debt collectors to take the payment. So i called them today, customer support was extremely rude and told me I have to pay full amount for two months and extra for cancelling plan in the middle of the month.
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