Extremely disappointing experience! I reached out to cancel immediately after signing up when I found out I couldn't select my therapist. My request was closed without any response, leaving the issue unresolved. They charged me twice without me ever using their service, and when I reached out to the support team, they simply provided a link to contact them again through the same method I had already used. It felt like I would just be caught in a loop of submitting tickets and receiving replies to submit even more, and I risked being charged indefinitely unless I contacted my bank about this.
Claim your business profile now and gain access to all features and respond to customer reviews.
Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.
Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.See more
