Terrible experience! They claimed I had no deductible and unlimited visits. During a very challenging period in my life, after several months of multiple sessions each month, I began receiving charges for my visits. When I inquired, I discovered I was out of network and not covered. This has resulted in thousands of dollars in costs, and they won't even provide a payment plan to alleviate the burden. Even my therapist is taken aback by how poorly they have handled this situation.
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Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.
Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.See more
