Have been trying to cancel this service for a month now. Internet was intermittent at best. Never running at full speed. Phone line was always problematic. hen I tried to cancel (out of contract) this was nothing short of a nightmare. The phone lines are not manned as per what they advertise. You end up BOT chatting. The app continually logs you out. there is also a limit to the number of times you can log in. Once you reach that limit you have to wait for 30 minutes till you can log back in. This problem has been ongoing for over a month. or does this just happen when you try to cancel a service? Avoid this company at all costs. There are much more reliable and cheaper options out there.
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TalkTalk is a UK-based broadband provider on a mission to do things differently. Since entering the market in the early 2000s, we’ve challenged the status quo. Today, we’re still shaking things up – with fast, reliable, broadband at prices that won’t break the bank, and customer care that actually cares.
We’re TalkTalk – and this is A Better Way to Wi-Fi. Find out more by visiting https://www.talktalk.co.uk/
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