Extremely poor technical customer service. You will definitely get passed around to lots of different "agents" if there is any sort of difficulty with your connection. They don't seem to have a clue about the finer details of accounts, so you just keep getting passed on and on. It feels like they have a group of people in a room handing you from one person to the next because none of them have the actual answers. Avoid, and pay more, don't get taken in by the cheap prices!
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TalkTalk is a UK-based broadband provider on a mission to do things differently. Since entering the market in the early 2000s, we’ve challenged the status quo. Today, we’re still shaking things up – with fast, reliable, broadband at prices that won’t break the bank, and customer care that actually cares.
We’re TalkTalk – and this is A Better Way to Wi-Fi. Find out more by visiting https://www.talktalk.co.uk/
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