If there was an option to choose 0 stars I would. So to start the fact that 0 isn't an option is also my complaint. There was a slight issue with a negative balance which was immediately corrected with a sufficient positive balance. The agent confirmed that the only requirement was for the balance to remain positive for at least 24 hrs which it most definitely was and still is. I confirmed if there were any blocks or holds on my chequing account and multiple different agents said no everything is fine. Yet everytime I used my card it declined every single time! I called again and the same degree if incompetence ensued. Instead of resolving the issue, this guy who could barely communicate, almost 0 banking or customer service experience forget professionalism canceled my card knowing full well that access to my funds was critical. So now I not only STILL have 0 access to my funds but have to wait for a new card in the mail. The 4th person I spoke to in this line of despicable service was the worst. He was SO Incompetent he had the audacity to be offended! I wanted to laugh out loud but I was to pissed to someone THAT stupid had access to my account. DO *NOT* Bank with Tangerine.
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