I went to purchase gift cards through Tango Card for a Taco Restaurant chain in my area. It turns out the cards I purchased were actually for a different restaurant of the same name that is not located in my area. I did not know this until after I made the purchase. A simple case of mistaken identity, but Tango Card would not work with me at all and would not let me exchange or cancel this order. This is the epitome of awful customer service, not working with me whatsoever. All Tango would have to do is cancel my mistaken order and offer a new one, but no they wouldn't bother working with a customer that had an issue.
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Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.See more