tangocard.com

4.3
4.3 Based on 121 reviews

Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquis...

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Average Rating

4.3

/
5

121 Reviews

5 Star
74%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
14%

All Reviews

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Review Time

Cathleen Cooper
Frustrating experience after 40 days

I want to share my experience after over 40 days of frustration with the service regarding a PayPal reward I never received. On Nov 8, a PayPal reward was sent to my email. The email is accurate and linked to my PayPal account, where I receive payments without issues. However, no pending payment appears in my account. Initially, I was told the payment was canceled and would be refunded after 30 days. But weeks later, the explanation changed, stating it was processed and delivered, incorrectly blaming PayPal. The sender confirmed the payment is active and delivered, but they can’t issue a refund without confirmation of cancellation. I feel caught in the middle with conflicting information from representatives and no clear resolution. This has been a disappointing experience for a company handling digital payments. A simple unclaimed PayPal reward should not take over 40 days to resolve. I advise caution when dealing with the service, as support becomes slow and unhelpful.

1
Date of experience: Dec 20, 2025
Israel Reed
Outstanding service

I was truly impressed by the level of assistance, efficiency, and exceptional customer service I received. I highly recommend them!

5
Date of experience: Dec 13, 2025
Jim L.
Customer service is fantastic!

The customer service is fantastic!

5
Date of experience: Dec 11, 2025
Nephilim6627
Terrible experience!

This has been the worst experience! They hold onto your funds, and every time I called, I spoke to a different representative.

1
Date of experience: Dec 07, 2025
Exceptional customer support

5
Date of experience: Dec 03, 2025
Spring Kelly
Polite and clear assistance

The representative was very polite, clear, and made my card issue easy to understand.

5
Date of experience: Nov 26, 2025
Kermit
Great platform with excellent support

Getting started was seamless. The agent guided me through the system and was very supportive. We began sending vouchers quickly and are very satisfied with the platform.

5
Date of experience: Nov 24, 2025
Yara F.
Quick delivery and simple sign-up

5
Date of experience: Nov 23, 2025
Maxine Wright
Quick resolution for my gift card issue

I faced a problem redeeming a gift card. I reached out to customer service, and they resolved it promptly! Definitely a five-star service!

5
Date of experience: Nov 17, 2025
Using these cards is a hassle

I would steer clear of any offers involving these cards. I've struggled to use them multiple times due to their complexity. You must closely monitor expiration dates, and there are too many confusing steps to redeem them. It's frustrating, and I often end up with no balance or unfulfilled promises. It's disappointing that these cards are seen as rewards for good deeds, yet they are so difficult to use.

1
Date of experience: Nov 17, 2025

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Business Details

  • Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.See more

  • email sales@tangocard.com
  • call 18775582646
  • language https://www.tangocard.com

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