Actually I have spent thousands in singapore dollars through third parties and on the website itself. Do not buy furniture. Invariably there are missing pieces or the quality is really crap. They will then replace the parts (but of course you end up paying shipment again if using third party) and it frequently takes a few attempts before they get it right or you give up because of the waste of time and shipping charges. Ordering throughthe website itself is very hit and miss. On this occasion, I have had no less than 3 notifications that the items are being delivered so I waited at home on 3 occasions. No sign of said items. They are over a week later than the predicted date. When you enquire, they will say on the way. Tried to make a complaint, they basically say they are sympathetic but ask you to wait. In other words, zero action. Great to deal with AI...I said cancel all orders ( i have 4 separate orders following) . Their response? cannot refuse delivery. Must wait for deliveries then try to get refund.My advice? Forget about dealing with them. The overall savings is not enough to see a cardiologist when you have a heart attack from having to deal with them.
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