Comparing with the American online shopping websites, Taobao has a lot more features. But their website is simply too buggy. I had to spend a lot of time to figure out how to get around their bugs. It makes me wonder whether this company ever have any quality control engineers.
They have strange practices - such as any customer can sign up an account with any email address, regardless whether this email address belongs to them or not. Although they never communicate with customer via email, I think this practice of using unverified email address to sign up is ridiculous.
My bad reviews for different sellers had disappeared. Taobao claims they cannot control sellers manipulate the reviews. But why would a review disappear? Why does Taobao allow sellers to delete reviews? Taobao is helping these sellers to be dishonest.
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