Target’s customer service and return policies are terrible, and this is exactly why customers are leaving for Walmart, Costco, and Amazon. I bought three boxes of diapers with a discount. When my baby outgrew them, I tried to exchange two boxes for a larger size. Target refused to treat it as an exchange and instead processed it as a return, stripping away the entire discount.
Rather than waste more time arguing, I returned everything, took my business elsewhere, and closed my Target Circle accounts. Policies like this don’t build loyalty—they push customers away and lead companies like Target out of business.
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Shop Target online for Furniture, Electronics, Toys, Men’s and Women’s Clothing, Gifts, Appliances, Video Games, Bedding and Shoes. Expect More. Pay less.
